It's true, there have been a lot of changes at the library, and they continue to roll out. We do get some complaints about it all, and we get some appreciative comments as well. I agree, there have been a lot of changes - and each one I firmly believe has been an improvement, something that has made a great library even better.
There has been a great deal of change, and to be honest, there will be more. The world all around has been changing faster and faster, and the library didn't keep up as much as it might have. So we really had to do some catch-up before we could be responsive to current demands and expectations.
We work hard to offer solutions to today's challenges, provide the kind of access and support our community has come to expect from service providers, while preserving the personal service we have always been known for at Kelley.
