Wednesday, October 1, 2014

Digital Focus

The Library Board of Trustees put their money where their mouth is and kicked off a new focus on digital services here at the Kelley Library by funding the installation of a new, interactive projector system in our main meeting room. As we look forward, we are planning to increase our support of digital products and services. What does that mean? Well, we will continue to expand our funding our 3 sources for eBooks and downloadable audio: GMILCS 3M, the NH Downloadable, and our own Overdrive purchases. We have a variety of online products to replace print items that date quickly (travel information, auto repair, medical information) and are expanding these selections as well.

We have been providing one-on-one tech support for people using iPads and other devices to download eBooks, and have expanded that to provide general help and troubleshooting. Additionally we provide one-on-one assistance for people using our internet to apply for jobs, take exams, set up email accounts and so on. These services will be expanded so that everyone on the staff can provide this kind of help.

The library itself will be seeing changes that are driven by digital needs. Seating and table areas will have power nearby or as part of the furniture. There will be tablets with pre-reading apps for use in the children's room, a solution that will be expanded to encompass all ages of users.

Our website will continue to be the anchor for much of our digital services, and you should take some time now to browse through it for our current digital products. At the same time, there will be changes to the website as well as our services and support of digital products and users expands.

Will we ignore our print users - of course not! All this is just to provide right-sized services in the right format - print or digital.

If there is something you believe we should be offering - let us know! We want to hear from you. Email me directly at abaker@kelleylibrary.org, or stop by and tell me directly. I am looking forward to hearing from you.